Where to turn for help

The foundation mostly works through communities, hospitals, schools and organizations, and support for people runs within specific programmes - so it cannot respond to every individual request. But we do not want to leave you alone with your trouble. Here are trusted places you can turn to for support.

If life is in danger. Call the emergency services: 101 - fire, 102 - police, 103 - ambulance, 112 - single emergency number. Government hotline - 1545.

eVidnovlennia - housing compensation

Damaged or destroyed housing: you can apply for compensation through the "Diia" app or at your nearest administrative service center (TsNAP).

diia.gov.ua

UNHCR hotline

Advice for internally displaced people and those affected by the war: housing, payments, documents.

0 800 307 711

Ukrainian Red Cross Society

Humanitarian, medical and psychosocial aid, and community support across the country. General information-centre line.

0 800 332 656

Family tracing - ICRC

If contact with a relative has been lost: tracing and restoring contact is handled by the International Committee of the Red Cross, separately from the Ukrainian Red Cross Society.

0 800 300 155

IOM: human trafficking and migrant advice

National free line supported by the International Organization for Migration: protection from human trafficking, advice on working abroad, help for people who experienced exploitation. From a mobile phone, dial the short number 527.

0 800 505 501

Your community's social services

Targeted social assistance, IDP status, care for the elderly and people with disabilities - via TsNAP or your local council.

Government hotline: 1545
The numbers were checked against the organizations' official sources on 25 Jul 2026 and may change. Each line has its own remit: a general line does not handle family tracing, and a psychological-support line does not handle payments. The foundation will re-verify these contacts before the site launches.

Do you represent an organization or community?

If you are reaching out on behalf of an institution, community or NGO, the foundation may be able to consider your request.

Request assistance